A dangerous business . 2003. 1 videocassette (57 min.). An investigation of the McWane Corporation, identified as one of the most dangerous companies in America in terms of health and safety violations, employee accidents and deaths. Over the last seven years the corporation has amassed more safety violations than all its major competitors combined. VHS 7339
A day's work, a day's pay . 2001. 1 videocassette (56 min.). Examines the Work Experience Program (WEP) instituted in New York City to require welfare recipients to work for the city for one-fourth of union pay. Follows three New Yorkers and their attempt to organize workers for equal pay. VHS 6938
A report from the Harvard Business School Leadership . 1998. 1 videocassette (26 min.). Harvard Business School Professor John Kotter shares his views on the qualities of leadership and examines them in action by discussing legendary Japanese CEO, Matsushita, founder of the company that bears his name; General Electric's Jack Welch;and Walmart's Sam Walton. Emphasizing the importance of good leadership from the executive suite to the shop floor, Kotter distills leadership into key elements: the ability to strategize, to inspire confidence and enthusiasm, and to motivate all workers. Kotter provides a profile of the basic leadership personality. VHS 4989
Achieving breakthrough service in libraries: A nationwide teleseminar . 1994. 1 videocassette (ca. 240 min.). Hardy Franklin, American Library Association President, James L. Heskett, UPS Foundation Professor of Business Logistics of the Harvard Business School, and W. Earl Sasser, Jr. UPS Foundation Professor of Service Management of the Harvard Business School, discuss the means of improving customer service in America's libraries. In addition to several exercises, the manual includes brief management case studies from libraries in the United States and several large American corporations. VHS 2917
America works when America works . 1981. 1 videocassette (79 min.). Shows how automation and the use of robot machinery has eliminated many jobs and explores various programs for re-training the unemployed by giving them the new technical skills needed in today's automated workplace. VHS 5510
American dream . 1992. 1 videocassette (98 min.). True story of a workers 1985-1986 strike against Geo. A. Hormel & Company in Austin, Minnesota. When the company made $2 million in profits and then cut their worker's salary by $2 an hour, the workers had only one option: strike. VHS 2650
American jobs . 2004. 1 videodisc (ca. 62 min.). This thought-provoking film "explores the impact of low-wage foreign competition on American's workers, families and communities." From the textile mills of North Carolina to the Software hub of Seattle, displaced workers share their stories and their concern for America's future. - from container. DVD 1204
The American worker . 1992. 1 videocassette (20 min.). The program follows the work flow in a low-tech auto parts factory in Pennsylvania. It includes interviews with several employees who describe their own positions and discuss management, quality control, safety, employee attitudes and women employees. VHS 3906
The Americans with Disabilities Act: New access to the workplace . 1991. 1 videocassette (40 min.). Examines the ADA (Americans with Disabilities Act) through workplace interviews and dramatic vignettes, and explains how the law affects employers and procedures to implement it. VHS 1646
The art of resolving conflicts in the workplace . 1992. 1 videocassette (38 min.). Larry Schwimmer gives his six techniques for resolving conflicts, discusses the kinds of conflicts that arise, and presents scripted scenarios of conflicts in the workplace, and proposed solutions. VHS 3708
The arts of criticism-- giving and taking . 1996. 1 videocassette (21 min.). The program uses dramatized supervisor-employee discussions to demonstrate how to give criticism effectively by avoiding the personal aspects and focussing on goals and areas of agreement and how to avoid the usual fight or flight reactions when receiving criticism. VHS 3834
At the helm styles of leadership . Taking the lead, the management revolution. 1993. 1 videocassette (28 min.). Provides an overview of management in the nineties, with an emphasis on the competencies that are essential for success. VHS 4558
At the river I stand . 1993. 1 videocassette (58:20 min.). Documentary of two 1968 events in the civil rights movement-- the sanitation workers strike in Memphis, Tennessee and the assassination of Dr. Martin Luther King, Jr. Shows how the black community, local civil rights leaders, and AFSCME mobilized behind the strikers in mass demonstrations and a boycott of downtown businesses. VHS 6493
At the table: A system for mediator evaluation and training . 1995. 1 videocassette (ca. 12 min.). A series of 22 brief vignettes demonstrate the mediation process and the concepts that underlie it. VHS 3396
Bringing out the leader in you . FYI video. 1991. 1 videocassette (23 min.). Leading is a dynamic process, an attitude, a set of behaviors you can learn. Film shows you how to become a leader in your own right. Whether you take charge of a project, head up a production team, or chair a meeting, you'll gain the basic know-how and confidence to inspire followers; to get people involved and committed to a goal; and to lead your people to success. VHS 6317
The business meeting . Business communications. 1996. 1 videocassette (15 min.). The basics of a successful business meeting are presented. VHS 4011
The case of the snarled parking lot . 1981. 1 videodisc (20 min.). A dramatization of an actual case study, showing a manager's disastrous attempts to deal with his organization's problem of unauthorized parking in reserved spaces. DVD 1360, VHS 6677
The changing nature of work . 1996. 3 videocassettes (90 min.). These videos explore job attitudes, work motivation and performance, job design, decision making, and organizational change. Pt. 1. Waitress: features Toni who discusses her work, customer relations, and expected performance. -- pt. 2. Lobstermen: shows the decision making process employed by Maine father and son George and Carl Johnson in accounting for uncertainty, competitors, regulations and experience. -- pt. 3. University President: features Richard Cyert, former President of Carnegie Mellon University, who introduced an early computer network on the campus. VHS 3939
Clara Lemlich: A strike leader's diary . 2004. 1 videodisc (51 min.). "On November 22, 1909, New York City garment workers gathered at Cooper Union to discuss pay cuts, unsafe working conditions and other grievances. After two hours of indecisive speeches by male union leaders, a young Jewish woman strode down the aisle and demanded the floor. Speaking in Jiddish, she passionately urged her coworkers to go out on strike. Clara Lemlich, a flegling union organizer, thus launched the "Uprising of the 20,000," when, two days later, garment workers walked out of shops all over the city."--Container. DVD 2052
Collision course . 1987. 1 videocassette (48 min.). Shows the conflict between labor and management at Eastern Airlines between 1983 and the company's sale in 1986. VHS 398
Conducting a performance appraisal . Management basics in action. 1985. 1 videocassette (13 min.). Shows how to conduct a proper performance appraisal for the benefit of both the employee and the employer. Focuses on task review, employee strengths, developmental needs, and scheduled follow-ups. VHS 1499
Conducting a termination . Management basics in action. 1985. 1 videocassette (8 min.). Termination should never come as a surprise to an employee. Shows the critical steps for conducting a termination that should make this unpleasant job easier. VHS 1500
Conflict resolution . Business Communications. 1996. 1 videocassette (15 min.). Shows how conflict can be handled constructively if based on an understanding of teamwork and common goals. VHS 4015
The critical edge . 1990. 1 videocassette (23 min.). Looks at the criticism that will improve employees' working relationships, enhance job satisfaction, bolster performance, encourage trust, heighten self-esteem, and boost productivity. VHS 1644
De-engineering the organization . Leading with an edge. 199? 1 videocassette (30 min.). Margaret Wheatley reveals how to achieve greater order and productivity inside your organization. Based on her award-winning book, Leadership and the New Science. VHS 2978
Dealing with conflict . 1992. 1 videocassette (ca. 20 min., 47 sec.). Teaches people how to control conflict before it takes control of them--resulting in a healthier work environment, more productivity and higher quality. Uses three senarios, dramatizing five position taken by most people during conflict: avoiding, accommodating, competing, compromising, and collaborating. VHS 6396
Defining the job . Management basics in action. 1985. 1 videocassette (9 min.). Five basic steps are presented which will ensure that the job gets done well by working with the employee to approve and agree on standards of performance and criteria for evaluation. Application of the five basic steps is demonstrated. VHS 1944
A dirty business . Minnesota at work. 1990. 1 videocassette (110 min.). Marty Levitt describes the issues surrounding union organizing to a group of managers, supervisors and workers in Minneapolis. In the first part he discusses his transformation from a union-builder to a union organizer when he recognized the connection between his activities and the corporate layoffs that were displacing workers. In part two he exposes the training that management and its consultants give to first-line supervisors in an attempt to prevent union infiltration into a company. He continues the discussion in part three by describing management's strategies for discrediting collective bargaining. In part four he suggests ways to expose the union busters and thus render them ineffective. VHS 1733
Diversity at work . Valuing diversity. 1987. 1 videocassette (30 min.). This video describes the various cultural backgrounds and work ethics that people must learn to become adaptable with in a new environment in order to work productively. VHS 537
Drugs workplace testing . Crime file. 1990? 1 videocassette (29 min.). Discusses the ethics and legality of testing for drugs in the workplace. VHS 1357
EEO compliance for supervisors and managers . 1993. 1 videocassette (23 min.). An overview of federal equal employment opportunity laws, of personnel practices that ensure fair and equal treatment, of the meaning of "reasonable accommodation," and of the importance of record-keeping. VHS 2282
Employee assistance: A management intervention program . 1990. 1 videocassette (21 min.). Teaches a four-step intervention plan that allows managers and supervisors to take actions on troubled employees with alcohol and drugs. VHS 1152
Empowering employees through involvement . PRSA video library. 1990. 1 videocassette (60 min.). Maintaining favorable public opinion and demonstrating corporate or product responsibility are just two public relations functions that can be effectively executed by informed and motivated employees. This training session explores opportunities to design programs for change and growth by recognizing employees as your first and most important customer. VHS 1972
The excellence files: Building teams for success . Excellence files action agenda series. 1998. 1 videocassette (18 min.). Teams are critical in order for today's excellent organizations to succeed. No one person can do it all. A well constructed team with specific goals and guidelines is critical in today's fast paced business environment. Program shows how a team at Rubbermaid's Little Tykes division successfully developed and launched a product which revolutionized the day care playground equipment market. Shows the many ways in which teams are used to achieve success as well as the nine specific success factors that are critical to building top performing teams. Key Learning Points: establish leadership; set clear goals; create a shared vision; initiate effective communication; confront issues & resolve conflicts; build trust; maintain clear roles & responsibilities; empower people to act; remain flexible. [Summary from Enterprise Media website: www.enterprisemedia.com]. VHS 6375
The excellence files: Creating world class customer service . Excellence files action agenda series . 1998. 1 videocassette (18 min.). What does Southwest Airlines, Whole Foods Market and USAA Insurance have in common? They have all achieved world-class customer service. How have they done it? Front line employees, supervisors, mid-level and senior managers will tell you about the six core skills necessary for superior service. Watch excellent service in action and learn skills for listening and responding to customers. Provides examples of the basic components and strategies for consistent, lasting service excellence. Key Learning Points: focus the organization on the customer; hire the right people; satisfying employees leads to superior service; create a personal connection; listen to the customer; act on feedback. [Summary from Enterprise Media website: www.enterprisemedia.com]. VHS 6376
The excellence files: Developing 21st century leaders . Excellence files action agenda series . 1998. 1 videocassette (18 min.). In order to succeed, organizations need to cultivate leaders at all levels. What are the key leadership skills? What's necessary for success? This program looks at the skills necessary to be a successful leader. Program features success strategies from top performing leaders and managers at Coca-Cola, Southwest Airlines, USAA, The Defense Personnel Support Center and Whole Foods Market and interviews include some of America's leading CEOs as well as top performing supervisors and team leaders. Key Learning Points: respect & empower the individual; develop a strategy/vision; stress continuous Improvement; coach & communicate; manage & accept risk; build the knowledge base; avoid complacency; be flexible & fast. [Summary from Enterprise Media website: www.enterprisemedia.com]. VHS 6377
Final offer . 1985. 1 videocassette (78 min.). Tapes made just before and during the 1984 strike against General Motors by the United Auto Workers, Canadian Section, show union leader Bob White as he fights with both the company and the United States union leadership to retain traditional wage increases in the Canadian contract. VHS 275
The future of work . 1995. 1 videocassette (28 min.). The information revolution has made certain skills obsolete and left workers angry, frustrated and feeling powerless. Economist Jeremy Rifkin discusses this displacement of workers by the information revolution and what alternative approaches societies might take to deal with changes in the workplace. Rifkin, foreseeing a future in which 80% of the workforce will be marginalized and replaced by robots and computers, suggests that the political leadership consider such innovations as a 30-hour work week and the introduction of paid volunteer work in the non profit sector which would be financed by a "value-added tax" on high tech goods and services. Businessman Stanley Hartt provides an alternative viewpoint. VHS 5883
Getting cooperation team building that works . 1994. 1 videocassette (17 min.). Teamwork suffers, and may fail, when team members make communication blunders that hurt productivity. This video looks at the major causes of teamwork failure and ways to overcome them. Designed to help team members work together, despite individual differences, to build a cooperative environment. VHS 3749
Going international . 1983. 8 videocassettes (ca. 180 min.). Introduction to the challenges of interacting with people from different cultures. Film from around the world illustrates fundamental concepts of culture, in theory and practice. Bridging the culture gap: Illuminates cultural differences to which Americans must become attuned if they are to be accepted in their new homes. -- Managing the overseas assignment: focuses on business practices in Japan, Saudi Arabia, Venezuela, India, England, and Mexico as seen in vignettes and through interviews. -- Beyond culture shock: Experts in cross-cultural topics and international living and seasoned travelers discuss the reaction to moving away from home and adjusting to life in a different society. Welcome home stranger: deals with the individuals' personal reactions to returning to the United States and readjusting to American culture. -- Working in the USA: Presents views and experiences of foreign visitors and naturalized citizens on the American-way-of-work to help improve understanding of how Americans and American organizations behave and what it takes to succeed in business.-- Living in the USA: Presents views and experiences of foreign visitors and naturalized citizens on living in America. Designed for the whole family, focusing on the everyday concerns of getting settled in the U.S. and dealing with practical issues such as housing, banking, credit, schools, shopping, driving and making friends. -- Going international--safely: Experts in cross-cultural topics and international living and seasoned travelers discuss the reaction to moving away from home and adjusting to life in a different society. Intended to give travelers good, basic security awareness information. Provides a security philosophy and general principles which apply to most international travel situations. Alerts the traveler to the most likely dangers, shows them how to reduce risk, and what to do in the event of emergency. VHS 3657
The greatest management principle in the world . 1985-1986. 2 videocassettes (ca. 69 min.). Combines animation and live action footage in an elaboration of the 1985 book to demonstrate LeBoeuf's management principle which states that the "things that get rewarded get done." Shows what managers can do to change the situation of how employees are motivated to do what's rewarding to them and not what's rewarding to the manager. Suggests strategies to provide long term solutions to management problems and increase staff morale and productivity. VHS 378
Harlan County, USA . The Criterion collection: Criterion collection (DVD videodiscs). 2006. 1 videodisc (ca. 104 min.). In 1973, when the Brookside coal miners voted for the United Mine Workers union, the Duke Power Company refused it. Barbara Kopple documented the struggle between the miners and the company, causing a big uproar. DVD 2032
Heaven will protect the working girl . 1993. 1 videocassette (29 min.). Period stills and motion pictures, and words derived from interviews, memoirs, newspapers and other sources, are assembled to show the life of immigrant shirtwaist makers in New York City during the first decade of the 20th century. Illustrates the union movement, the 1909 strike and the arrests of many women involved. VHS 6616
Hercules, Incorporated . 1986. 1 videocassette (15 min.). Al Giacco, President and Chief Executive Officier of Hercules Incorporated, discusses with a Harvard Business School class the special difficulties of running a large, diversified company. VHS 565
The hidden dimension . Transformation: managing corporate change. 1997. 1 videocassette (18 min.). Looks at how business organizations successfully change their cultures. Honda, for example, doesn't "do" Total Quality Management, it tries to "be" Total Quality Management by imbuing this ideal in all employees. At Ciba Geigy, a division was not able to turn itself around until the employees internalized the organization's values. Häagen-Dazs transformed itself by decentralizing decision-making far down its hierarchy. VHS 4988
High impact leadership: How to be more than a manager . p1990. 2 videocassettes (136 min.). Discusses what motivates leaders, how they project personal power, how they achieve goals, and what self-mastery techniques effective leaders use. Describes how leaders sell their vision to others using imagery and storytelling and how leaders act as stewards of their resources and empower others. VHS 3564
Homophobia in the workplace . 1993. 1 videocassette (59 min.). Brian McNaught explains the losses for everyone when homophobia exists at the workplace, at school, or anywhere in society. He offers keys to overcoming ignorance in a homophobic work setting. VHS 6150
Honey, we bought the company . 1998. 1 videocassette (57 min.). In this program host Will Durst meets hardworking Americans pursuing the age-old dream of owning a piece of the pie. Whether facing layoffs, tired of being another number in a cubicle, or solve a problem for their family or community, the individuals profiled take business into their own hands. Show goes on the road to: Madison, Wisconsin where a group of cab drivers risk everything to start a worker-owned cooperative; Biddeford, Maine where the dedicated employees of a blanket factory buy and save their company through an Employee Stock Ownership Plan (ESOP); Columbia Falls, Montana where Bobbie Gilmore, an accountant at an aluminum company, took a stand against her employer -- and won -- when he failed to live up to a profit-sharing agreement with employees; A Hopi reservation in Arizona, where Debbie Tewa returned to launch a solar energy business that has helped make residents of the reservation more self-sufficient and environmentally aware; South Bronx, New York, where one young mother moved from welfare to work thanks to a successful cooperative of home health aides. VHS 6433
How to get your point across in 30 seconds or less . 1986. 1 videocassette (30 min.). Uses graphics, vignettes, and concise instruction to help viewers develop more effective thinking and communication skills in business encounters. Business communications consultant Milo Frank illustrates how to get the attention of an audience and to present ideas with thoroughness and clarity. VHS 1650
How to resolve conflict on the job . 1994. 1 videocassette (16 min.). Everyone wants to avoid conflict on the job. But when people work together, disagreements sometimes occur. This video demonstrates how you can manage conflict to help you and your co-workers achieve your goals. The interpersonal communication skills learned in this video will help co-workers reach consensus to resolve conflicts. VHS 3709
I am somebody . 199-. 1 videocassette (28 min.). Looks at the 1969 strike by black, predominantly female, hospital workers in Charleston, S.C. for better working conditions and higher wages. Shows how the struggle was won by a coalition of local and national union and civil rights groups plus the local black community through nonviolent marches and demonstrations. VHS 5650
If Japan can-- why can't we? 1980. 1 videocassette (77 min). Presents factors illustrating why U.S. productivity is not increasing while Japan's is the fastest growing worldwide. Discusses business methods, legislative and regulatory factors, consultant exchanges, and economic factors. Shows that high reinvestment, worker input and support, and a self-monitored quality control system are factors that have contributed to Japan's success. Points out that American industry can benefit from examining these factors and implementing some of the methods to increase productivity. VHS 5692
In search of excellence . 1985. 1 videocassette (90 min.). A documentary, shot on location in several of America's most successful companies, which examines examples of successful management in large and small companies. Focuses on the major themes of innovation, productivity through people, shared values, and a strong commitment to customer satisfaction and tells how companies have benefitted from their use. VHS 5508
In the game . 1994. 1 videocassette (55 min.). Behind-the-scenes story of one season with Coach Tara VanDerveer and the Stanford Women's Basketball Team as they try to live out the biggest dream in college sports -- to win a national championship. It also takes a look at the inequities in men's and women's sports and offers a serious examination of how women's college athletics have been affected by Title IX. VHS 4165
Interviewing for a job . 1985. 1 videocassette (30 min.). Provides guidelines for applicants who wish to prepare themselves for job interviews. Discusses preparation, dress, attitude, and follow-up. VHS 365
Invisible no more: Quality home care . 2000. 1 videocassette (14 min.). Though home care workers are the fastest growing sector in the health care industry, they have been largely invisible. Until now. Today 175,000 home care workers have united in the Service Employees International Union, the largest union of home care workers in North America. In record numbers, home care workers are building strength through SEIU, and standing up for their rights as consumers. This documentary shows an intimate, day-in-the-life portrait of three home care workers and their clients who live and work in California, Illinois, and New York. Gracefuly told, this video shows their struggle to win dignity and security for all. VHS 7129
Juggling work and family . 2001. 1 videocassette (120 min). Juggling Work and Family focuses on the increasing tensions between workplace expectations and family needs. The traditional family with a stay-at-home mother and working father has been replaced by the growing number of single parents and dual-career couples. In this fast-paced new economy, Americans are feeling the stress of working more and have less time than ever for their family. This program looks at how working parents in various occupations across the country are trying to reconcile work and family conflicts. The program explores how companies and unions are seeking to ease the work-family conflict with child care centers, subsidies, and alternative work schedules that include part-time work, job-sharing, and telecommuting. Experts analyze the problems, address solutions, and pose the question: what else can be done? DVD 659
Justice for janitors victory! 1991? 1 videocassette (15 min.). SEIU labor march in Los Angeles by janitors versus the corporation giants who hire them and the violent results which sent over 60 marchers to the hospital. The story is told in the words of the workers who marched and in film footage of the confrontation. Some history of the SEIU is included. VHS 7128
The Kyocera experiment . Enterprise: Enterprise (WGBH (Television station : Boston, Mass)). 1981. 1 videocassette (30 min.). Shows how "theory Z" comes alive in the United States as the American employees of San Diego's Kyocera Company productively adapt to the owners' thoroughly Japanese brand of management. Tells how there is tension, particularly between Japanese managers and American salesmen, whose styles are very different, at this company which makes computer chips and chip holders. VHS 191
La Marcha: Working for economic justice . 1 videodisc (ca. 25 min.). Tells the story of the extraordinary Santa Fe Living Wage Campaign, which emerged through the efforts of diverse community-based organizations to build a grassroots coalition, enlist business allies and illustrate core U.S. values of teamwork, fairness, opportunity, responsibility and respect. DVD 1883
Labor and employment practices . Business and the law. 1989. 1 videocassette (30 min.). Discusses the influence of labor and employment practices on the way that a business operates using hypothetical situations to show how labor legislation affects employer-employee relations and personnel management. Focuses on fair employment, occupational safety and health, social security, and worker's compensation. VHS 2724
Labor women the new generation . 2002. 1 videocassette (35 min.). Profiles Jun Chong, Karla Zombro, and Quynh Nguyen, three Asian American women who are labor union organizers in Los Angeles. They are immigrant daughters on the frontlines of the fight for economic justice, organizing South Central welfare recipients, Asian and Latino slaughterhouse workers, and LAX airport workers. Their challenges are juxtaposed with inspiring perspectives of "veteran" labor women who paved the way and are now labor leaders. DVD 1322
Land of O 's: Competing through diversity . 1995. 1 videocassette (28 min.). Addresses "real-world" issues, linking diversity with productivity, competitiveness and bottomline results. This practical, solution-oriented approach shows how to take a diverse workforce and leverage its inherent differences to the advantage of both the organization and the individual. VHS 3175, CMP 4
The leadership challenge: How to get extraordinary things done in organizations . 1989. 1 videocassette (26 min.). Describes the qualities and characteristics needed for successful leadership in organizations. VHS 1348
Leadership, style or circumstance? 1975. 1 videocassette (30 min.). Identifies and differentiates two diverse types of leaders: the relationship-oriented leader and the task-oriented leader. Shows how each type of leader can work effectively depending on the job situation. VHS 870
Lincoln Electric . 1992. 1 videocassette (15 min.). Examines Lincoln Electric of Cleveland, Ohio, a non-union plant that pays top wages and bonuses to the employees for doing piece work instead of being paid wages by the hour. VHS 2722
Live nude girls unite! 2001. 1 videodisc (70 min.). Follows Julia Query-- performance artist & comic, video producer & sometime peepshow stripper-- on her journey to help organize the only strippers union in the United States. When invited to speak at the First International Conference on Prostitution, she discovers that her mother, Dr. Joyce Wallace, well-known for her pioneering work with prostitutes and AIDS, is also scheduled to present at the conference. DVD 1559
Made in Thailand . 1999. 1 videocassette (33 min.). A documentary about women factory workers in Thailand and their struggle to organize unions. In Thailand women make up 90% of the labor force responsible for garments and toys for export by multinational corporations. While probing the impact of the New World Order on populations that provide cheap labor in Thailand, the film also profiles women newly empowered by their campaign for human and worker's rights. VHS 7125
Making diversity work . 1993. 1 videocassette (23 min.). Offers practical tools to help managers develop the awareness and skills necessary to unite different employees and help them form productive work groups. VHS 3561
The manager's job: Folklore and fact . Harvard business review video series. 1987. 1 videocassette (32 min.). Redefines the role of working managers from the traditional organizing, coordinating, controlling, activities to a more flexible system whereby managers can make themselves more effective. Presents a case study of Rusty Pierce, project manager for the Gillette Company's Silkience shampoo campaign to show how accomplishment in the managerial role often has little to do with traditional management functions. VHS 1218
Managers can avoid wasting time . Harvard business review video series. 1985. 1 videocassette (30 min.). Robert Schafffer's breakthrough concept is used as a model to present a four-part strategy to increase management productivity by organizing and managing time and resources effectively to meet the demands of anxiety-producing problems. VHS 1217
Managers with impact: Versatile and inconsistent . Harvard business review video series. 1986. 1 videocassette (32 min.). Examines some of the qualities of a successful manager. Uses a series of real life situations to illustrate the particulars of a flexible managerial approach. Identifies some common ruts managers slip into, and demonstrates how to avoid them. VHS 1216
Managing across cultures . Managing globally. 1992. 1 videocassette (29 min.). Provides insight on the importance of negotiation skills when dealing with international business enterprises. VHS 3811
Managing differences . Valuing diversity. 1987. 1 videocassette (30 min.). Describes the differences which people of different races and cultures bring to the work environment and how management must take these differences into consideration in order to promote communication and productive work relations. VHS 536
Managing diversity: Meeting the challenge . The Mosaic workplace. 1991. 1 videocassette (16 min.). Shows that managers of an increasingly diverse work force need to have a clear picture of what is really going on. Points out six major challenges managers face in developing a clear and unbiased picture, and shows how to achieve this goal. VHS 3142 pt. 8
Managing your boss . Harvard business review video series. 1986. 1 videocassette (32 min.). Using the Boston-based fast-food specialty chain, Au Bon Pain, as a model, the program focuses on how subordinates manage their relationships with their boss, stressing the importance of "managing up" to help companies improve their productivity and employees improve their job satisfaction. VHS 435
Mean things happening . Great depression. 1993. 1 videocassette (60 min.). In the American democracy of the 1930s two visions of liberty collided as working men and women battled landowners and factory managers for the right to join a union. On the tenant farms and in the steel factories working people asserted their citizenship in the midst of great economic turmoil and a tide of government reform. VHS 2455
Meetings, bloody meetings . 1993. 1 videocassette (30 min.). Illustrates the basic principles for conducting more productive meetings. Points out the fairly simple disciplines and techniques that are available for making meetings shorter, more productive and more satisfying. John Cleese, as a thoroughly inefficient chairperson, dreams he is being hauled up before a court for negligent conduct of meetings. The court finds him guilty and demonstrates how to run a successful, productive meeting. Training points include: preparing for the meeting, informing others of the meeting, planning an agenda, controlling the discussion and recording decisions. VHS 1383
The middle manager as innovator . Harvard business review video series. 1985. 1 videocassette (34 min.). Discusses the problems and attitudes faced by middle managers who are planning innovations in their corporations' products. VHS 434
Miles of smiles, years of struggle: The untold story of the black Pullman porter . 1983. 1 videocassette (ca. 60 min.). Personal narratives of the retired porters about their work and duties on the Pullman trains. Discusses the struggle of black Pullman porters to unionize, even though rebuked by white organized labor, and the eventual formation of the Brotherhood of Sleeping Car Porters under A. Philip Randolph. Explores the impact of this group on the American civil rights movement. VHS 681
More bloody meetings: The human side of meetings . 1984. 1 videocassette (27 min.). Examines the human aspect of meetings and illustrates the key steps to assist chairpersons to handle the people who attend meetings. Discusses the three "laws" of meetings: (1) unite the group, (2) focus the group, (3) mobilize the group. Includes techniques on how to determine objectives, how to keep aggression to a minimum and unite the group, how to focus the ideas and how to mobilize the group so they can work together constructively. VHS 1384
More than a gut feeling II . 1991. 1 videocassette (28 min.). Program was developed to respond to a need for conducting selection interviews that can predict job performance. It focuses attention on the behavioral-based interview process, which encourages interviewers to preplan their interviews by conducting a thorough review of job requirements, creating a series of interview questions, gaining behavioral examples in the interview and rating the interviewee's skills for a specific position. The fundamental concept is that behavioral examples (specific life-history events) provide information regarding the presence or absence of skills. VHS 1785
Multicultural workplace . 1990. 1 videocassette (35 min.). Helps managers become more aware of cultural differences in the workplace through various dramatizations. Shows that tensions among ethnic groups can result in lower productivity and low morale. VHS 986
Negotiating . Management skills series. 1993. 1 videocassette (28 min.). Film examines a realistic negotiation session between two managers at a fictitious company as they work through their needs and differences to reach the best possible offer and mutually acceptable agreement. VHS 4618
Norma Rae . 2001. 1 videodisc (118 min.). Norma Rae, a textile worker in a small Southern town, discovers that she has a social conscience when a labor organizer arrives at her mill to establish a union. DVD 440, VHS 1299
North country . 2006. 1 videodisc (ca. 123 min.). Josey Aimes needs a job and goes to work at a Minnesota steel mine after splitting with her violent husband. But the job proves to be almost as harrowing as her marriage. The male miners are resentful of women taking their jobs, so the men verbally abuse and play humiliating pranks on the female miners. After being physically assaulted by a coworker, Josey tries to fight against the harassment, but none of the other women will join her case for fear that things will only get worse. A fictionalized account of the first major successful sexual harassment case in the U.S. - Jenson vs. Eveleth Mines, where a woman who endured a range of abuse while working as a miner filed and won a landmark 1984 lawsuit. DVD 1931
Occupation: A film about the Harvard Living Wage sit-in . 2002. 1 videocassette (45 min.). Harvard University is the oldest corporation in the western hemisphere. It possesses a real estate empire and an endowment worth almost $20 billion. In the last 15 years while Harvard's endowment tripled, it cut labor costs by breaking unions, outsourcing jobs, and slashing wages and benefits for Harvard's lowest paid workers. Three years ago the Harvard Living Wage campaign began talking to campus service workers and found the service workers couldn't support themselves and their families. Everything was tried to get the university to implement a living wage for service workers, but failed. In early 2001 this campaign began plans to occupy Massachusetts Hall. This documentary chronicles that event and its outcome. VHS 6931
Off limits: Your health, your job, your privacy . 1994. 1 videocassette (57 min.). "This program profiles both employees faced with undesirable workplace policies concerning their private lives and employers contending with health care costs and other economic pressures in a highly competitive business environment."--Container. VHS 2975
On strike! 1989. 1 videocassette (ca. 50 min.). 48 Hours' reporters interview a variety of persons involved with the Pittston Coal Strike: miners, management, families, union representatives, strikers, strike breakers, and police. VHS 1652
On the move: Victory at 1199 . 1990. 1 videocassette (21 min.). Depicts Union 1199 versus hospital management. VHS 1395
Out of darkness . 1990? 1 videocassette (100 min.). Intersperses archival film footage and interviews to describe the Mine Worker's history and, in particular, its recent dispute with the Pittston Coal Group. VHS 1382
Out of the depths the miner's story . A Walk through the 20th century with Bill Moyers. 1988. 1 videocassette (58 min.). Takes a look at coal-miners in Colorado at the turn of the century; the poor working conditions, their almost feudal existance, and their attempt at a strike. Includes interviews with former Colorado coal-miners. VHS 1067
Peak performers: The new heroes of American business . 1987. 3 videocassettes (90 min.). Along with narration by Susan Sullivan and Dr. Garfield, this program features extensive interviews with four peak performers in business and with a few of their employees. Illustrates Dr. Garfield's landmark conclusions about peak performers and when the workshop is over, viewers will have practice in cultivating the six attributes vital to peak performance. VHS 505
The Philadelphia story . 2000. 1 videocassette (24 min.). Part 5 of a series on how the globalized world economy affects ordinary people. This film profiles the case of Cheri Honkala, executive director of the Kensington Welfare Rights Union of Philadelphia, one of the U.S. workers left behind by the globalized economy who tells the story of what's happened in her hometown. Includes commentary by academicians and noted authorities examining how the globalized economy affects American jobs. VHS 7169
The practical coach . 1997. 1 videocassette (24 min.). Video defines coaching as the process of letting people know that what they do matters to you. The practical coach is an everyday guide to encouraging good work, correcting poor work, using good judgement and caring about each member of your team. VHS 4457
Productivity and the self-fulfilling prophecy: The Pygmalion effect . 1987. 1 videocassette (27 min.). Explores the Pygmalion effect: the notion that the prediction or expectation of an event can actually cause it to happen. Explains the evolution of this self-fulfilling prophecy, and shows how a leader's expectations alone can influence another person's performance. The four-factor theory of how expectations are transmitted is also discussed. VHS 1021
Project management . 1990. 2 videocassettes (168 min.). Explains step by step how to put a project together. Helps develop technical, people, and tracking skills. Demonstrates how to keep projects running smoothly from start to finish. VHS 3565
Return of Joe Hill . 1990. 1 videocassette (57 min.). Joe Hill was a labor organizer, cartoonist, painter and laborer, but he is best known for his labor songs, mostly parodies of popular songs using familiar tunes, and for his trial and execution in Utah in 1915, regarded by many as a miscarriage of justice due to fear and loathing for the International Workers of the World (I.W.W.). The film describes his life and trial as well as the history of the union through interviews with authors and union members (Wobblies) and through performances of some of his songs. VHS 1736
The river ran red . 1993. 1 videocassette (58 min.). Gripping account of the summer of 1892, in which a bitter conflict erupted at the Carnegie Works in Homestead, Pennsylvania. The nation's largest steel maker took on its most militant labor union, with devastating consequences for American workers. Andrew Carnegie and Henry Clay Frick head a fascinating cast of characters which includes 300 armed Pinkerton guards and the would-be anarchist assassin, Alexander Berkman. This American tragedy still resonates one hundred years later, especially in communities hard hit by the decline of heavy industry and labor's diminishing clout. VHS 3531
Sexual harassment in the academic workplace . 1993. 1 videocassette (26 min.). Designed to help all members of the academic community, students, faculty and staff to understand sexual harassment, to show how to avoid risky or inappropriate behavior, and to offer suggestions on how to avoid false claims. VHS 2848
Sexual harassment in the workplace: Identify, stop, prevent . 1990. 1 videocassette (20 min.). Designed to assist managers in communicating information on identifying and dealing with sexual harassment. Defines sexual harassment and identifies what to do if it occurs. Promotes the concept that sexual harassment of any type is a form of discrimination and does not have to be tolerated by either management or employees. VHS 1392
Sexual harassment . 1987. 1 videocassette (22 min.). Defines sexual harassment and explains its implications in the workplace, including the legal liability of the employer. Examples show types of attitudes and feelings represented by victims, managers and supervisors, and by coworkers who were affected by an incident of sexual harassment in the workplace. VHS 887
Solving people-problems on the job . 1993. 1 videocassette (15 min.). Dr. Lyle Sussman and Sam Deep give step-by-step instructions on how to deal with different kinds of problem employees, including the "Deadweight, the Leech, the Backstabber, the Empire Builder, and the Jabber." VHS 3801
Struggle in the fields . Chicano! : history of the Mexican American civil rights movement. 1996. 1 videocassette (57 min.). Examines the efforts of migrant farmworkers to form a national labor union under the leadership of Cesar Chavez. Under the leadership of nonviolence advocate Cesar Chavez, farmworkers launched a strike against California grape growers in 1965, demanding better working conditions and fair wages. In 1970, they undertook a national table grape boycott that eventually led to the first union contracts in farm labor history. An important milestone in the struggle was the passage of the California Labor Relations Act. VHS 4212
Struggles in steel: A story of African-American steelworkers . 1996. 1 videocassette (58 min.). Documents the history of discrimination against black workers and their struggle for equality on the job. Retracing a century of black labor history starting with the Great Migration from the rural South to the steelmills of the North and concluding with their final 1974 legal victory forcing the company and union to set hiring and promotion goals for minorities and women, the film provides historical background to current angry debates on race and affirmative action. Film stems from a unique collaboration between black steelworker Ray Henderson and his old high school buddy, independent filmmaker, Tony Buba. Together they interviewed more than 70 retired black steelworkers who tell of their struggles with the company, the union and white co-workers to break out of the black "job ghetto" of the most dangerous, dirty and low paid jobs. VHS 5949
Taking charge of change . 1992. 1 videocassette (19 min.). Asks viewers to see change not as a threat but as a personal growth opportunity and encourages everyone to embrace change and gives full support to new management philosophies. VHS 2268
Talking 9 to 5: Women and men in the workplace . 1995. 1 videocassette (30 min.). Linguist Deborah Tannen examines the ways people talk and listen at work, highlighting differences in the conversational styles of men and women. She uses meaningful stories and real-life examples to show how understanding these conversational gender differences in style can improve communication in the workplace. VHS 7574
Taylor Chain films: A decade of union democracy and collective bargaining . 1996. 1 videocassette (64 min.). Two films that span ten years as they look at the human side of industrial relations. Story in a Union Local: Documents the realities of a seven-week strike at small Indiana chain factory. Volatile union meetings and interactions on the picket line provide an inside view of the conflicts inherent in a typical negotiation and walkout -- A Story of Collective Bargaining: Nine years later the economy is deteriorating and labor and management now have a shared goal - saving the plant. Due to competition from foreign imports, inefficient management and a depressed steel industry, Taylor Chain's work force has been reduced from 200 to 12. Traces the 1981 negotiations between the company and USWA Local 4041. VHS 5359
Team building . 1983. 1 videocassette (18 min.). Outlines necessary steps to follow and describes common pitfalls to avoid in order to change a group of people into an effective team. Encourages managers and team members to recognize problem areas within their teams and to pinpoint ways to solve the problems. VHS 469
Teamwork on the job . Business communications. 1996. 1 videocassette (15 min.). The program provides tips and techniques to help new employees become part of the team by listening and learning what is expected of them. VHS 4013
Telephone courtesy pays off . 1985. 1 videocassette (14 min.). Demonstrates effective ways of handling incoming calls and stresses the importance of courtesy. Content is similar to the motion picture "Handling Incoming calls," with the exclusion of the segment on how to handle sales by using substitutes. VHS 695
This far by faith-- . 1991. 1 videocassette (29 min.). Covers the strike at the Delta Pride Catfish processing plant in Indianola, Mississippi, the largest strike by Afro-American workers in the history of the state of Mississippi. Shows events as they unfolded until the strike was settled in December, 1990. VHS 3529
Under these rules it's one strike and you're out . 1990? 1 videocassette (15 min.). Beginning in the late 19th century, laborers gained the right to organize, to bargain collectively, and to strike. The movement culminated in the National Labor Relations Act of 1935. However, a gap in the law makes the United States one of only two industrialized countries that allows employers to replace striking workers, a practice that grew throughout the 1980s. This program features interviews with workers who are unemployed because they were replaced while on strike (usually because health benefits were threatened) and it urges viewers to support legislation pending in Congress that would make it illegal for employers to replace strikers. VHS 1414
Union democracy . 1986. 1 videocassette (30 min.). Discusses the history of unions in the United States mentioning such legislation as the Wagner Act of 1935, the Taft-Hartley Act of 1947, and the Landrum-Griffin Act of 1959. Victor Reuther, an early union organizer, is interviewed. Also, the early 1980's efforts to unionize Cannon Mills of North Carolina by the ACTWU is discussed. VHS 4533
Union maids . 1990. 1 videocassette (50 min.). Looks at the American labor movement in the 1930s. Relates the personal experiences of three militant women who tried to organize laborers in Chicago in this period. Each recalls the Depression and the intolerable conditions through which they lived and worked. They discuss the role of women in labor unions, then and now, the relationship to the Women's Liberation Movement, and the future of labor unions in the United States. VHS 4421
The Uprising of '34 . 1995. 1 videocassette (87 min.). This films tells the story of the General Strike of 1934, a massive but little-known strike by hundreds of thousands of southern textile workers. After three weeks the strike was stopped, the strikers denied jobs. Sixty years later this strike is virtually unknown, and union representation in the South still suspect. VHS 3524
Wal-Mart: The high cost of low price . 2005. 1 videodisc (97 min.). Looks at the effect Wal-Mart stores have on local businesses, their employees' economic status, the rights of women and minorities as Wal-Mart Associates, the lack of environmental responsibility by Wal-Mart starting with corporate headquarters on down, and the exploitation of Chinese and Bangladesh workers. Shows that Wal-Mart has concern for its own profits by heavy in-store security but well-known lack of security in their parking lots which have an inordinate amount of crime. Gives some case studies of activist groups that have won some victories for the workers and have prevented construction of Wal-Mart stores in various communities. DVD 1580
Why value diversity?The Mosaic workplace. 1991. 1 videocassette (26 min.). This program deals with the realities of the multi-racial, multi-lingual workforce in a society which continues to practice racism and sexism. An attorney, a corporate executive, a human resources manager, and a teacher explain some of the steps that can be taken by individuals to adapt to, make the best of, and, in fact, benefit from the new realities. VHS 3142 pt. 1
The winner's circle . 199. 1 videocassette (15 min.). Features a demonstration of changeover reduction of an 800-ton press (from 2 hours to 10 minutes) and discussions with workers about how they organized themselves to reach their goals and changed their procedures to work together more efficiently. Likens the process to changeovers in drag racing. VHS 3279
Winning strategies . Challenge to America. 1994. 1 videocassette (58 min.). Shows some of the concrete strategies that American companies, communities, and political leaders are using to recapture America's competitive edge and improve efficiency and productivity. Industrial and educational leaders discuss the implications of reform in educational and management philosophy in the USA if winning economic strategies are to be learned. Examples from a school in East Harlem, the Ford Motor Company, and Sematech - industry and government in partnership, support the points made. VHS 2484
The winning team: How to achieve total team effectiveness . 1994. 1 videocassette (ca. 25 min.). Alternates an interview with the President of Talico, Inc. and a demonstration by a work team to illustrate the requirements for developing a successful team: active listening, full participation, shared responsibility, problem-solving, and a focus on continuous improvement. VHS 2710
With babies and banners: Story of the Women's Emergency Brigade . 1978. 1 videocassette (45 min.). Focuses on the contributions of the Women's Emergency Brigade to the labor movement of the 1930's. Describes the role of women in the General Motors sit-down strike of 1936-1937. Combines archival footage and interviews with participants to trace the role of women in the formation of the United Auto workers. VHS 2023
The women of summer: The Bryn Mawr Summer School for Women Workers, 1921-1938 . 1989. 1 videocassette (55 min.). Documents an historic moment when feminists, unionists and educators came together to pursue a common social idea as it tells the story of the Bryn Mawr Summer School for Women Workers (1921-1938) through the eyes of its alumnae and other participants fifty years later. It weaves together oral histories, unearthed diaries and letters and historical film footage to recreate this unique educational venture and the period in American history between the World Wars. VHS 5880
Workteams & the Wizard of Oz . 1993. 1 videocassette (18 min.). Using footage from the film The Wizard of Oz as a metaphor, management expert Ken Blanchard teaches six keys to successful teamwork. Blanchard features Dorothy as team leader who: builds and relies on teams, delegates and empowers, pools skills and resources, tapes inner resources, and uses imagination and creativity to take risks. VHS 4617
Working the American worker . Today's life choices. 1995. 1 videocassette (29 min.). Provides insights into the changing work environment. Examines how American workers struggle to maintain dignity, hope, self-worth, and a steady income. VHS 3917
The writing on the wall: Throwing the book at sexual harassment . 1997. 1 videocassette (22 min.). Film seeks to drive home the point that sexual harassment is serious business and that juries and judges, government regulators, the media and the public are more than ready to throw the book at sexual harassment violators. In a fact-based dramatization, several individuals subject fellow employees to sexual demeaning, hostile conduct that culminates with anonymous, harassing writing on a men's room wall. When an ineffective management response fails to stop and adequately address the problem, the victims ultimately abandon the in-house complaint channels and file charges. Thus what started as an internal complaint escalates into a very public class-action law suit and the "writing on the wall" is hacked out of the toilet wall to be used as evidence. VHS 6172
