How to Contact a Librarian

By Phone/E-mail:
(202) 885-3238
research@american.edu

By Instant Messaging Service:
You can ask us research questions through instant messaging. Just send a chat to our screen name:

AIM = AskAULibrary
MSN = AskAULibrary@hotmail.com
GoogleTalk = AskAULibrary@gmail.com
Yahoo! = AskAULibrary

You can also text us through IM by sending a message to 571-766-6349.
(This might result in the charge for a standard text from your wireless service provider, depending on your plan.)

We will staff the service during the following hours:

Monday - Thursday, noon - 9 pm
Friday, noon - 5 pm

This service is available to:

• Currently enrolled students of American University
• Members of the faculty and staff of American University
• Individuals requesting information about resources unique to American University

Please note: The University Library and University IT do not provide technical support for Instant Messaging software.