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Frequently Asked Questions
Directions to Bender Library
American University is located at 4400 Massachusetts Avenue (at Nebraska Ave.) in upper Northwest, Washington, DC. Bender Library is located close to the intersection of Nebraska Ave. and New Mexico Ave.
Mailing Address:
American University Library
4400 Massachusetts Ave, NW
Washington DC, 20016-8046
Telephone: (202) 885-3232
From Downtown D.C.
Take Massachusetts Avenue going in the northwest direction. After crossing Wisconsin Avenue, the next major intersection is Massachusetts and Nebraska Avenues at Ward Circle - this is a corner of American University. Go left on Nebraska. At the next light (Nebraska and New Mexico Avenues), the Library will be immediately to your right. There is a metered parking lot between the Library and Nebraska Avenue.
From East or Northeast of the Beltway (I-495)
Take I-495 North or West (The Beltway), depending where you get on, and follow it past both sections of I-270. Exit at River Road and turn right. Follow River Road until it ends at Wisconsin Avenue. Turn Right on Wisconsin and after a few blocks, turn right on Nebraska Avenue. Follow Nebraska Avenue past Ward Circle - this is a corner of American University. At the next light (Nebraska and New Mexico Avenues), the Library will be immediately to your right. There is a metered parking lot between the Library and Nebraska Avenue.
From West of the Beltway (I-495)
If coming from Virginia, take I-495 North (The Beltway) across the Potomac River. Exit at River Road and turn right. Follow River Road until it ends at Wisconsin Avenue. Turn Right on Wisconsin and after a few blocks, turn right on Nebraska Avenue. Follow Nebraska Avenue past Ward Circle - this is a corner of American University. At the next light (Nebraska and New Mexico Avenues), the Library will be immediately to your right. There is a metered parking lot between the Library and Nebraska Avenue.
If coming from Maryland, follow I-270 to I-495 South (The Beltway). Exit at River Road and turn right. Follow River Road until it ends at Wisconsin Avenue. Turn Right on Wisconsin and after a few blocks, turn right on Nebraska Avenue. Follow Nebraska Avenue past Ward Circle - this is a corner of American University. At the next light (Nebraska and New Mexico Avenues), the Library will be immediately to your right. There is a metered parking lot between the Library and Nebraska Avenue.
From South of the Beltway (I-495)
Take I-95 NORTH to I-395 NORTH (Exit 170A). Take I-395 NORTH to 14TH ST. Go Northeast on 14TH ST to Massachusetts Avenue. Left (Northwest) on Massachusetts Avenue for about four miles. After crossing Wisconsin Avenue, the next major intersection is Massachusetts and Nebraska Avenues at Ward Circle - this is a corner of American University. Go left on Nebraska. At the next light (Nebraska and New Mexico Avenues), the Library will be immediately to your right. There is a metered parking lot between the Library and Nebraska Avenue.
Via Metro
American University is located 2/3 mile from the Tenleytown/AU stop on the DC Metro's Red Line. Leaving the station on the East Side of Wisconsin Avenue (left at the top of the escalators), there is an AU shuttle bus that stops adjacent to the city bus stop by Hollywood Video. If one wishes to walk to the University from the Metro stop, walk south on Wisconsin Ave. a couple blocks to Nebraska Ave. and take a right. Walk down Nebraska Ave. to Ward Circle, cross the circle and continue down Nebraska until the light at New Mexico Ave. The Library will be on your right.
Facility Locations
Archives
Located on the third floor overlooking the Quad. The entrance is located next to the third floor elevator doors.
Curriculum Materials Center
Room #206 on the second floor. Located at the back of the building.
Library Classroom
The Library Classroom (Room 306) is used for instruction (/services/instruct.html) in the use of library resources and for the viewing of materials from the Library's Media Services collection. The classroom is located in the back, left-hand side of the third floor.
Law
Library
The Law Library is located in the Washington College of Law, 4801 Massachusetts Ave. NW.
Media
Services
Located on the lower level, at the back of the building. The Library Media Classroom is located in this department. Its entrance is located between the windowed office and the media reference bookshelves. Media Services Directory
Music
Library
Located
in the Katzen Center for the Arts.
Newspapers, Magazines and Journals
Located
in several parts of the Library. Current Periodicals are kept
behind the Periodicals service desk on the lower level, adjoining
the Bound Periodical stacks. Some current newspapers are kept
behind the Periodicals desk and some are kept in the hanging folders
at the back of the lower level. Many older periodicals and newspapers
are available on microfiche or microfilm and are located in the
Media Services department - on the lower level toward the back
of the Library. Check ALADIN for the exact location of a given title. The Library of Congress
maintains useful websites listing Newspaper
and Periodical Links. Newslink is another excellent site for
accessing hundreds of newspaper homepages. Finally, there are
the web versions of the Washington
Post and the Los Angeles
Times.
Parking
There is a small metered parking lot next to the library near the intersection of Nebraska and New Mexico Avenues. A large commuter lot across Nebraska Avenue from the library (the entrance is on New Mexico Ave) allows visitors to pay for parking by the hour. There are also a few one- to two-hour street parking spaces available on New Mexico Avenue and other nearby streets. All other campus lots are by permit only. To purchase a parking permit, contact American University Parking Operations (Public Safety) 202-885-3111.
Photocopy Facilities
The Library's Copy Center is located on the lower level adjoining the Bound Periodical Stacks area. There are copy machines located on each floor. All require copy cards except the machine located on the first floor which will accept coins, dollars, or copy cards. A copy card dispenser is located at the foot of the front stairwell.
Change
Available only in the Copy Center. A $5 dollar bill is the largest denomination that will be changed.
Public Telephones
Pay phones are available in the lobby and in the front lower level stairwell. A campus phone is available in the lobby. A TTY/TDD-equipped phone is available in the front lower level stairwell.
Reserve Reading Room
Located on the lower level. The entrance is located next to the elevator doors in the lower level lobby.
Restrooms
Public restrooms are located in the Lower Level lobby and in the Reserves/24-Hour Study Room. There are also restrooms located at the back of the building on the second and third floors.
Stairs
There are two stairwells in Bender Library - one set immediately to the left inside the first floor lobby and another set at the back of the library (on the first floor, they are located in the corner by the globe).
Study Rooms
There are group study rooms located at the back of the library on the second and third floors. There are also graduate study rooms on those floors. Study rooms are available on a first-come, first-served basis.
24-Hour Study Room
There is a 24-Hour Study Room available in Ward 102.
Quiet Study
The second floor of the library is quiet study with the exception of the group study rooms and the Curriculum Materials Center. At the back on the right hand side, the group study room is restricted to no computers.
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